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Monday-Friday 8 a.m. – 11 p.m. ET
Saturday 9 a.m. – 6 p.m. ET

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Don’t include personal information such as Social Security number. We will typically respond in one business day.

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Call the Phoenix office to talk to your local Retirement Specialist for account management assistance, investment education and guidance on making the most of your plans.

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Nationwide Retirement Solutions
P.O. Box 182797 
Columbus, OH 43218-2797

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Nationwide Retirement Solutions
3400 Southpark Place
Suite A
Attn: DSPF-F2
Grove City, OH 43123

Local Retirement Specialists

Retirement Specialist Map


Angie Diaz-Pavich
Phone: 602-568-7019
Departments: City Attorney/Legal/Public Defender, City Clerk’s Office, City Court, Finance Department, IT Department, Parks & Recreation, Public Transit, Public Works, Streets Department, Water Services
Schedule an appointment

Angie started working in the financial industry in 2006. She is a licensed Senior Retirement Specialist and has been serving the City of Phoenix Plan since April 2010. Angie graduated from California State University, Los Angeles with a degree in International Business with honors. She grew up in Mexico City and is fully bilingual and bicultural. Angie is passionate about helping people make smart financial decisions by teaching them sound financial principles that reflect their values and goals. One of Angie’s favorite quotes comes from Warren Buffett: “Someone’s sitting in the shade today because someone planted a tree a long time ago.” Angie holds FINRA series 6, 7, 63, AZ Life and Health licenses and is a Certified Retirement Counselor (CRC®).


Nancy Chavez
Phone: 602-620-4812
Departments: Budget and Research, City Auditor’s Office, Community & Economic Development, Equal Opportunity, Housing Department, Police Department, Employee Relations Board, Public Information, Retirement Office
Schedule an appointment

Nancy Chavez, Senior Retirement Specialist, started working in the financial services industry in 2001 and has been a licensed Retirement Specialist with the City of Phoenix since 2017. Nancy grew up in Palatine, Illinois and moved to Phoenix with her daughter in 2005. Nancy is passionate about educating people. She lives by the rule; if you teach someone to fish, not only can they feed themselves, but they can feed their families and friends as well. Nancy loves to travel, read, watch movies and spend time with her 3 rescued pups. Nancy holds FINRA Series 7, 63, 65 licenses and is a Certified Retirement Counselor (CRC®).

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Contact Angie or Nancy for assistance with these departments:
Aviation, City Council & Staff, City Manager’s Office, Convention Center, Planning & Development Services, Fire Department, Human Resources, Human Services Department, Library, Mayor’s Office and Neighborhood Services

Meet your Personal Retirement Consultant (PRC)

Contact your Personal Retirement Consultant for Financial Planning help.


Christina Lessard
Phone: 602-293-1152
Schedule an appointment

Representatives do not offer investment advice.