Need assistance with your Nationwide 457(b)/401(a) or Post-Employment Health Plans? We’re available to help.
Call our Customer Solution Center at 1-800-891-4749 for questions regarding:
- Online account access
- Unforeseeable Emergencies
- General plan information including contribution limits and investment options
- Fund prospectuses
- Beneficiary updates
- Qualified Domestic Relations Order (QDRO)
- Contribution changes
- Status update on a submitted request
- Rollovers in and out
- Distribution requests*
The Customer Service Center is available Monday – Friday 8 a.m. – 11 p.m. ET and Saturdays 9 a.m. – 6 p.m. ET.
*First-time requests will require the submission of a signed paper form; subsequent requests under $10,000 or a change to an existing systematic withdrawal plan can be done over-the-phone.
Call the Phoenix office at 602-266-2733 to talk to your local Retirement Specialist for account management assistance, investment education and guidance on making the most of your plans.
Local Retirement Representatives
Meet with your Nationwide Retirement Representative at your convenience or call our local office at 602-266-2733.
Email us at: ASKUS@nationwide.com
For general information only: You may not make any changes or access any information about your account by email. Most email is not secure and we encourage you to never provide personal information in email messages, especially information such as your Social Security number. Please note that we will get back to you within one business day.
You can fax completed documents to us at 1-877-677-4329.
Keep in mind that information provided by registered representatives is for informational purposes only.
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